Wednesday, July 20, 2011

un-coolness

We had a not-so-good phone call this morning from our Ford dealer's service shop.  After getting started early this morning it was soon discovered that our problems were larger than first thought.  The problem seems to be a cracked head or heads and they won't know until totally removed to check.  It looks like we are here for a few more days than we first thought.  Our warranty service has agreed to cover the cost but they want their own independent inspection once the heads are removed which will delay the time of completion, bummer.

Just for grins and since I have lots of time to spend (more than money) I sat down with one of their sales staff and discussed a "what if" we were to trade for a new truck so we could be on our way.  This dealership only had one truck that would serve our purpose but it wasn't totally equipped the way we would need.  They then went to work searching for one in the area that would fit our needs and that they could do a dealer trade.  The frustration for me was that the sales person I was talking with had to run to someone in the corner office whenever I ask a question.  He would come back with that answer only to have to take off again when there was another question, he obviously didn't know much about trucks.  It is a small dealership and I guess the floor staff is just there for taking time with paperwork.  They only found two trucks within the vicinity that were anywhere close to our needs and they both had extra options that we really don't need.  There are many logistic items with such a trade that really made it questionable/difficult but worth a try I thought.

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